Shareholders Satisfaction Survey
Dear Investor,
We at Biocon, have always strived to provide the best possible services to our shareholders while maintaining the highest level of Corporate Governance in the Company. It has been our constant endeavour to strengthen the shareholder’s service standards.
As a part of our quest to improve services we seek your feedback through this survey. We shall appreciate if you could spare some time to fill in the questionnaire below and submit. This will enable us to serve you better.
Kindly rate our services in following areas
1. Completeness, quality and relevance of information on company's website and its 'Investors' section.
2. Quality, content and presentation of our Annual Report.
3. Timely receipt of documents, e.g. Notice, Annual Report or any other communications.
4. Timely receipt of Dividend/ECS intimations or any other corporate benefits.
5. Dissemination of information about the company by way of press release, shareholder’s communication, newspaper advertisement and website etc.
6. In case you attended the Annual General Meeting of the Company, how do you find the arrangement such as venue location, e-voting facility, webcast facility & refreshments etc.
7. Turnaround time for response to shareholder's queries/complaints.
8. Quality of response to shareholder's queries/complaints.
9. Efficiency of the Company / RTA in handling/processing of shareholder requests, e.g. transfer/transmission, duplicate issue of share certificates, demat/remat of shares, IEPF claims and Updation of contact details etc.
10. Level of satisfaction while interacting with the Secretarial Team of the Company.
11. Level of satisfaction while interacting with the Company's Registrar and Share Transfer Agent.
12. Overall assessment of shareholders' service standards of the Company.
13. Do you have any grievance which has not been appropriately addressed:
14. Any additional comments/feedbacks/suggestions to improve our services